Contents
01. Introduction
These terms apply when you access the EximDataHub website, request information, use our trade intelligence platform, or receive related services from us.
By using the website or platform, you agree to use EximDataHub lawfully and for legitimate business, research, sourcing, logistics, compliance, market intelligence, or procurement purposes.
02. Access to the site and platform
We may update, suspend, restrict, or withdraw access to any part of the website or platform where needed for maintenance, security, product changes, legal requirements, or operational reasons.
Platform access, seats, country coverage, download capacity, support levels, and renewal terms depend on the plan, proposal, invoice, or written agreement accepted by your organization.
You are responsible for keeping account credentials secure and for all activity that takes place under accounts assigned to you or your organization.
03. What you are allowed to do
You may use EximDataHub to search, review, compare, and export trade intelligence for your internal business decisions, including buyer discovery, supplier research, shipment analysis, HS code review, and market monitoring.
You may share reasonable extracts, reports, or insights within your organization or with professional advisers where this supports your permitted business use and does not violate a separate agreement.
04. What you are not allowed to do
You must not misuse the website or platform, attempt unauthorized access, bypass limits, interfere with security, scrape restricted areas, reverse engineer systems, or use automated extraction unless we have agreed to it in writing.
You must not resell, sublicense, publish, redistribute, or commercially exploit EximDataHub data or platform access outside your organization unless your agreement expressly permits it.
You must not use the service for unlawful activity, sanctions evasion, harassment, misleading outreach, or any purpose that may harm EximDataHub, customers, data partners, or third parties.
05. Data and content
Trade data, shipment records, company profiles, HS code information, country coverage, and related outputs are provided to support your informational and business research needs.
Our trade intelligence is compiled from a wide network of public, commercial, customs, logistics, and partner sources to deliver broad, dependable market coverage. As with any aggregated dataset, we recommend applying your own business judgment when using outputs to support key decisions.
We continuously update, refine, and expand our data sources and platform features to improve coverage, quality, and the overall value you get from EximDataHub.
06. Intellectual property rights
The website, platform, interface, branding, software, design, content, data organization, reports, workflows, and related materials are owned by EximDataHub or licensed to us.
No ownership rights are transferred to you except for the limited right to use the website and services in accordance with these terms and any applicable agreement.
07. Payment, plans, and renewals
Fees, taxes, billing cycles, payment methods, renewal dates, cancellation terms, and usage limits are set out in the relevant order, invoice, proposal, or agreement.
If payment is overdue or a plan is misused, we may suspend or limit access after reasonable notice where appropriate.
08. External links and third-party services
The website or platform may include links or integrations with third-party services. We are not responsible for third-party websites, policies, availability, data, or content.
Your use of third-party services may be subject to separate terms and privacy practices.
09. Service quality and responsibility
EximDataHub is committed to delivering reliable, high-quality trade intelligence, and we continually invest in improving our data coverage, sources, and platform experience. We recommend using our insights alongside your own business judgment for the best results.
To the extent permitted by law, EximDataHub's responsibility in connection with the website and services is governed by these terms and any applicable agreement between us.
10. Changes to these terms
We may update these terms from time to time. Continued use of the website or services after updated terms are posted means you accept the revised terms.
If your organization has a separate signed agreement with EximDataHub, that agreement will control where it conflicts with these website terms.