Frequently asked questions

EximDataHub is a global trade intelligence platform for importers, exporters, sourcing teams, analysts, logistics teams, and sales teams. It helps users search shipment records, discover active buyers and suppliers, review HS code trends, compare countries, and identify trade opportunities using structured import-export data.

You can search shipment-level import and export records, company names, product descriptions, HS codes, origin and destination countries, ports, quantities, values, and trade lanes where available. Exact fields can vary by country because each data source publishes different levels of detail.

Yes. EximDataHub is designed to help you identify companies that are actively importing or exporting relevant products. You can use buyer-supplier movement, shipment frequency, country lanes, and product descriptions to build better prospect lists and supplier shortlists.

Update frequency depends on the country and source. Some markets refresh faster than others, and customs publication timelines can vary. During a demo, our team can show the latest available period for the countries, HS codes, and products you care about.

Start with an HS code, product keyword, importer name, exporter name, country, or trade lane. Then narrow the results by country, date range, product description, shipment activity, and company movement to find relevant buyers and suppliers.

EximDataHub provides access to broad global trade coverage across major importing and exporting markets. Coverage depth, available fields, and refresh timing differ by country. If you have a specific target market, our team can confirm availability before you choose a plan.

The platform is useful for exporters looking for buyers, importers looking for suppliers, manufacturers reviewing demand, sourcing teams comparing countries, logistics teams studying trade lanes, consultants preparing market research, and sales teams validating prospects before outreach.

Yes. EximDataHub helps you study available trade records, HS code demand, product movement, country trends, and active buyers or suppliers. It is built for research and lead discovery, not live surveillance of any company's shipments.

Yes. You can request a demo and share your target country, HS code, product, or company list. Our team will show the most relevant search workflow and explain which plan best fits your use case.

After subscription, your account access, country coverage, users, download capacity, and support level are activated according to your plan. Our team can also help you set up saved searches and a repeatable workflow for buyer discovery or market monitoring.

Plan access depends on the selected package and can include specific country coverage, user seats, search workflows, onboarding help, and support. Our team can confirm the right setup during your demo.

Use the Contact Us page, your account support channel, or email contact@eximdatahub.com. Include the country, HS code, product, company, screenshot, or search details so the team can investigate quickly.