Privacy Policy

We collect the information you choose to provide when you submit a form, request a demo, subscribe to updates, contact our team, or use an EximDataHub account. This may include your name, work email, phone number, company, country, role, product interests, and messages shared with us.

When you use the website or platform, we may also collect technical and usage information such as IP address, approximate country, browser, device type, pages visited, timestamps, referral source, login events, and actions taken inside the service.

If your organization becomes a customer, we may process account, invoice, contract, support, usage, and service-delivery information needed to provide access to trade data and related support.

We use information to respond to inquiries, schedule demos, provide access, support users, manage subscriptions, process payments, improve product performance, maintain security, and understand which trade data workflows are most useful to our customers.

We may use contact information to send service notices, account updates, renewal reminders, product releases, and marketing communications where permitted. You can opt out of marketing emails, but we may still send important account or service messages.

We may use aggregated or de-identified information to improve country coverage, search quality, reporting, analytics, and the overall reliability of our trade intelligence services.

We do not sell personal information. We may share limited information with service providers who help us operate the website, host systems, process payments, manage communications, provide analytics, deliver support, or protect against misuse.

We may disclose information when required by law, regulation, court order, government request, or when needed to protect the rights, safety, security, or integrity of EximDataHub, our users, or third parties.

If EximDataHub is involved in a merger, acquisition, financing, restructuring, or sale of business assets, information may be transferred as part of that transaction subject to appropriate safeguards.

We use cookies and similar technologies to keep the website working, remember preferences, understand traffic, secure sessions, and measure how visitors interact with pages and forms.

You can control cookies through your browser settings. Blocking some cookies may affect certain website or account features.

We use reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, disclosure, or alteration.

We keep information for as long as needed to provide services, meet legal or contractual obligations, resolve disputes, maintain records, improve products, and protect the platform. Retention periods vary depending on the type of information and the reason it is held.

No internet service can guarantee absolute security, but we limit access to people and systems that need information for legitimate business purposes.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also request a copy of information we hold about you.

We may need to verify your identity or authority before completing a request. Some information may be retained where required for legal, security, billing, or legitimate business reasons.

You can unsubscribe from marketing emails using the link in the message or by contacting our team.

EximDataHub works with customers and providers across different countries. Your information may be processed in countries other than where you are located, subject to appropriate legal and operational safeguards.

Where required, we use contractual, technical, and organizational measures intended to protect information during international transfers.

For privacy questions or requests, contact EximDataHub through the Contact Us page or email contact@EximDataHub.com, and include enough detail for our team to identify your request.

We may update this policy from time to time. The latest version posted on this page applies from the date it is published.